Services
Business phones in the cloud
Keep your numbers, drop the old phone system. Calls ring on desk phones, laptops and cell phones, with a menu that sends callers to the right person.
The phone service itself, including the lines, calling and number porting, is provided by Cytracom. As an authorized Cytracom partner, Fusion Sphere sells the service and handles setup, configuration and basic support: call flows, the apps, desk phones if you want them, and a walkthrough for your team.
Monthly plan Quote after a free call
What's included
- Number porting from your current provider
- Auto-attendant and call routing
- Apps for iOS, Android, Mac and Windows
- Business texting and team messaging
- Voicemail to email
- Setup, training, configuration changes and basic support
How it works
- 01
Free call
How many people take calls, which numbers you have and where callers should go.
- 02
Written quote
A written quote for your monthly plan, with options side by side. Accept and sign online.
- 03
Setup and number transfer
I set up the call flows, the apps and desk phones if you want them. Cytracom transfers your numbers, on a date scheduled to keep interruptions to a minimum.
- 04
Training and support
A walkthrough for your team. After launch I handle configuration changes and basic support, from a new line to a new menu option.
Pricing
Business phones are a monthly plan, quoted after a free call based on how many people are involved. The quote is written, often with two or three options.
Frequently asked questions
- Who provides the phone service?
- Cytracom provides the phone service: the lines, calling and number porting. Fusion Sphere is an authorized Cytracom partner that sets it up, configures it and gives basic support.
- Can we keep our phone numbers?
- Yes. Your existing numbers are transferred to Cytracom, and the number transfer is scheduled to keep interruptions to a minimum.
- Can we take calls on cell phones and laptops?
- Yes. There are apps for iOS, Android, Mac and Windows, and desk phones if you want them.
- What features are included?
- Auto-attendant and call routing, call queues, voicemail to email, call recording, business texting and team messaging. It also works with Microsoft 365.
- How is it priced?
- It is a monthly plan, quoted after a free call based on how many people are involved. Lines can be added or removed according to your plan.
- Who do we contact when something needs to change?
- Fusion Sphere, for configuration changes and basic support, like adding a line or updating the menu. Advanced or carrier-level issues are handled with Cytracom.
Have a project in mind?
Book a free 30-minute call on Google Meet, in English or Spanish. You’ll leave with a clear next step, even if we don’t work together.
Book a free call